L’objectif principal de cette étude était d’étudier la relation entre les traits de personnalité des infirmières gestionnaires et les stratégies de gestion des conflits.
Aims The main objective was to investigate the relationship between nurse managers’ personality traits and conflict management strategies. Background Despite the important role of personality traits in conflict management strategy preferences, no study to date has addressed the relationship between personality traits and conflict management in nurse managers. Methods A descriptive and cross sectional design was applied. The study sample consisted of 114 nurse managers from six hospitals, and 111 participants completed forms for a total response rate of 97.36%. Results The main findings revealed that the conflict management strategies used by nurse managers participating were: integrating (39,21, range =29-45), avoiding (38,39, range =23-65), compromising (31,51, range =24-40), dominating (20,05, range =12-28 ) and obliging (19,42, range =14-25). It was seen that managers whose personality traits were extraverted, agreeable, or conscientious chose the integration strategy to manage conflict, whereas managers with emotional inconsistency in personality traits preferred the avoiding strategy. Conclusions Nurse managers are important to effectively managing conflicts in the clinical environment. Personality trait may be linked to the successful management of conflict. Implications for Nursing Management Revealing the relationship between nurse managers’ personality traits and associated conflict management strategies can help senior management organize useful training programs to improve the conflict management capabilities.