Source avec lien : Work & Stress, (En ligne). 10.1080/02678373.2022.2120560
On peut dire que l’épuisement et l’engagement des employés jouent un rôle important dans la conduite d’un changement organisationnel durable. On sait étonnamment peu de choses sur la façon dont le changement organisationnel affecte le burnout et l’engagement des employés. En s’appuyant sur le modèle Job Demands-Resources et sur la perspective de la conservation des ressources, nous utilisons un modèle théorique intégratif qui propose que plus les employés considèrent le changement organisationnel comme une exigence professionnelle, plus ils s’épuisent et moins ils s’engagent.
Arguably burnout and engagement of employees play an important role in driving sustainable organisational change. Surprisingly little is known about how organisational change affects employee burnout and engagement. Drawing on the Job Demands-Resources model and the Conservation of Resources perspective, we utilise an integrative theoretical model proposing that the more employees appraise organisational change as a job demand the more burnout and less engagement they will display. We further argue transformational leadership, a change-oriented leadership style, is a resource that moderates these effects buffering against burnout and maintaining engagement. We tested our model with a cross-lagged design and collected data at two time points (six months interval) from 623 employees in a hospital in Malta that was facing a major change. Results show that the more employees appraise organisational change as a job demand at Time 1 the more burnout and less engagement they display at Time 2 but not vice versa, and transformational leadership maintained engagement but did not buffer against burnout. Theoretical and practical implications, as well as avenues for future research are discussed.