Source avec lien : Sustainability, 15(11). 10.3390/su15118476
L’objectif de cette étude transversale était de vérifier l’influence du télétravail sur l’engagement au travail et l’intention de quitter le travail par le biais de ses effets sur les conditions d’organisation du travail (par exemple, le soutien social, la charge de travail, la reconnaissance, l’utilisation des compétences et le nombre d’heures travaillées). Cette étude est basée sur le modèle demandes-ressources car le télétravail peut représenter une demande ou une ressource et est susceptible d’influencer les conditions d’organisation du travail. Un échantillon de 254 employés canadiens français (n = 254) provenant de 19 organisations (petites et moyennes). Les résultats indiquent que le télétravail est indirectement associé à un niveau plus élevé d’engagement au travail par son effet sur l’utilisation des compétences. De plus, le télétravail est indirectement et négativement associé à l’intention de démissionner par son impact sur l’utilisation des compétences et l’engagement au travail. Plus précisément, le télétravail est associé à une moindre intention de démissionner.
Several countries are currently experiencing worker shortages. In this context, which favors employees, employers must improve their offer to attract and retain employees, not only in regards to wage but also in regards to work organization conditions. Teleworking is one work organization condition (or human resource management practice) that is receiving increasing attention due to its increased prevalence in recent years. This cross-sectional study’s objective was to verify the influence of teleworking on work engagement and the intention to quit through its effects on work organization conditions (e.g., social support, workload, recognition, skill utilization, and number of hours worked). This study was based on the demands-resources model as teleworking can represent a demand or a resource and is likely to influence work organization conditions. Path analyses were carried out using Mplus software. A sample of 254 French Canadian staff members (n = 254) from 19 organizations (small and medium-sized). The results indicate that teleworking is indirectly associated with a higher level of work engagement through its effect on skill utilization. Moreover, teleworking is indirectly and negatively associated with the intention to quit through its impact on skill utilization and work engagement. More specifically, teleworking is associated with an overall lower intention to quit. This study aimed to shed light on the mechanisms underlying the associations between teleworking, work engagement, and the intention to quit. Considering work organization conditions in this sequence modifies the effect of teleworking on both outcomes. Although it can be harmful (i.e., negatively associated with work engagement) when the work organization conditions are not considered, its positive influence on skill utilization reverses this effect. From a practical perspective, it seems crucial to ensure that teleworkers can use their skills to promote the success of its implementation.