Reducing burnout among nurses: The role of high-involvement work practices and colleague support

Source avec lien : Health Care Management Review, 47(2). 10.1097/HMR.0000000000000304

L’objectif de cet article était d’examiner un modèle de médiation modérée selon lequel les pratiques de travail à forte implication sont censées réduire l’épuisement professionnel des infirmières par le biais de l’autonomisation psychologique, et le soutien des collègues est censé modérer le rôle médiateur de l’autonomisation psychologique dans le lien entre les pratiques de travail à forte implication et l’épuisement professionnel.

Background  The impact of human resource practices on nurses’ well-being, the underlying mechanisms involved, and the contextual factors that enhance or impede their success are not fully clear. Purpose  The aim of this article was to examine a moderated mediation model whereby high-involvement work practices are purported to reduce nurses’ burnout via psychological empowerment, and colleague support is expected to moderate the mediating role of psychological empowerment in the high-involvement work practices–burnout link. Methodology/Approach  Structural equation modeling was employed on cross-sectional survey data collected from a large sample of nurses in Canada (N = 2,174). Results  The findings revealed that psychological empowerment partially mediated the association between high-involvement work practices and burnout, whereas colleague support was directly associated with lower burnout rather than exerting a moderating effect. Conclusion  The study identifies the universality of high-involvement work practices in alleviating nurses’ burnout and highlights the important role of psychological empowerment as an explanatory variable. In addition, colleague support is an important yet independent predictor of nurses’ burnout. Practical Implications  This study identifies a strategy that can be adopted by hospital managers to help protect against nurse burnout while offering insights into the underlying process involved.

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