Perceived strategies for reducing staff-turnover and improving well-being and retention among professional caregivers in Alberta’s continuing-care facilities: A qualitative study

Source avec lien : Home Health Care Services Quarterly, (En ligne). 10.1080/01621424.2023.2166889

Cette étude qualitative a exploré les facteurs potentiels qui conduisent au roulement du personnel et à l’absentéisme, ainsi que les moyens d’améliorer le bien-être et la fidélisation des soignants professionnels adultes âgés dans les résidences-services et les établissements de soins de longue durée (SLD) de l’Alberta.

This qualitative study explored potential factors that lead to turnover and absenteeism and how to improve well-being and retention among professional older-adult-caregivers in Alberta’s assisted living (AL) and long-term care (LTC) facilities. Four hundred and forty-seven participants aged 45–54 years were interviewed through a five-item, content-validated open-ended questionnaire. The questionnaire was self-administered in the English language and the soft copy of their responses was transferred into NVIVO version 12 software for coding. A thematic narrative analysis grounded in the “happy productive worker” theory was completed. The main themes were caregivers’ perception of the factors affecting their well-being, absenteeism, and turnover, and caregivers’ suggestions on ways to improve their well-being and retention. Participants reported that their professional well-being was suboptimal. They suggested that their employers should provide them with the needed social, psychological, and professional support, improve wages and hire more staff to ameliorate absenteeism and turnover rates.

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