Source avec lien : Safety Science, 134, 2/1/2021. 10.1016/j.ssci.2020.105032
Bien qu’il existe de nombreuses études sur la manière d’établir un climat de sécurité au sein des organisations, les connaissances sur la manière dont la méfiance, en tant que facteur distinct, se développe et peut être gérée au mieux dans le contexte de la sécurité au travail sont limitées. Cet article adopte une méthode exploratoire, qui permet aux participants d’identifier le contenu et la variété des éléments qu’ils jugent importants dans le développement de la méfiance. En s’appuyant sur ces éléments et les données recueillies, il propose des pratiques permettant de surmonter la méfiance, qui sont de nature plus affective et qui visent à améliorer les conditions matérielles.
Although there are numerous studies on how to establish a safety-climate within organizations, knowledge about how distrust, as a distinct factor, develops and can be best managed in the occupational safety context is limited. Instead of taking a normative perspective of how distrust is developed in Individualist-Western cultures, and using it as the center to understand distrust development in collectivist non-Western cultures, this paper takes an exploratory method, which allows participants to identify the content and variety of elements they think significant in distrust development. This study also aims to address how distrust might best be managed by identifying a set of practices. Data from occupational health and safety (OHS) specialists and OHS academicians working in Turkey were collected through open-ended questionnaire forms, and content analysis was performed. While the opposite ends of Ability, Benevolence, and Integrity, respectively Incompetence, Malevolence, and Deceit were found to be essential aspects of organizational (dis)trustworthiness, External factors appeared as a context-specific dimension of distrust. It is found that the absence of hygiene factors and good relations with employees has a noticeable influence on distrust formation. Drawing on this evidence and the data collected, distrust overcoming practices, which are more affective in nature and focus on better material conditions, are offered.