Source avec lien : TREMMEL, Stephanie et SONNENTAG, Sabine, « A sorrow halved? A daily diary study on talking about experienced workplace incivility and next-morning negative affect. », Journal of Occupational Health Psychology, vol. 23 / 4, 20170831, p. 568.
Cette étude examine si l’incivilité chez les collègues et les clients est liée à un impact négatif le lendemain matin via un effet négatif à la fin de la journée de travail et au coucher, et explorons différents modes de partage social (par exemple, des conversations sur les mauvais traitements subis) en tant que modérateurs de cette relation.
Incivility by coworkers and customers can have detrimental consequences for employees’ affective well-being at work. However, little is known about whether incivility also impairs employees’ affect at home and how long these negative effects may last. In this diary study, we examine whether incivility by coworkers and customers is related to next-morning negative affect via negative affect at the end of the workday and at bedtime, and investigate different modes of social sharing (i.e., conversations about experienced mistreatment) as day-level moderators of this relationship.