Source avec lien : Cullen-Lester, K. L., Webster, B. D., Edwards, B. D., & Braddy, P. W. (2019). The effect of multiple negative, neutral, and positive organizational changes. European Journal of Work and Organizational Psychology, 28(1), 124‑135. https://doi.org/10.1080/1359432X.2018.1544896
Dans cette étude, nous avons développé et validé l’échelle de quantité de changement (QCS) afin de fournir une compréhension plus nuancée de l’évaluation faite par les employés de leur milieu de travail en évolution. Nous avons constaté que d’une part, les changements négatifs subis par les employés avaient une influence disproportionnée sur leurs réactions à l’évolution de l’environnement de travail mais que d’autre part, les employés considéraient plus de changements comme positifs ou neutres que comme négatifs. (Accès restreint)
Organizational change research has largely concluded that employees appraise changes in their workplace negatively and thus respond negatively to greater amounts of change. However, whether this conclusion is warranted remains unclear because previous research has examined single workplace changes in isolation or asked employees to make a global assessment of the changing nature of their workplace. Researchers have not had the means to capture the number of changes employees experience or their appraisals of the many different changes occurring in their workplace. In this study, we developed and validated the Quantity of Change Scale (QCS) to provide a more nuanced understanding of employees’ appraisals of their changing workplace. We found that the negative changes employees experience disproportionately influenced their reactions to the changing work environment. However, we also demonstrated that contrary to popular belief, employees appraised fewer changes as negative than as positive or neutral. Together these findings provide new insight into why assessments of employees’ general reactions to workplace change tend to be negative. We discuss the theoretical and practical implications of our empirical examination of employees’ appraisals of the many changes in their workplace.