Source avec lien : Journal of Occupational Health Psychology, 26(1), Feb-21. 10.1037/ocp0000270
Si les conséquences de l’absence de soutien de la part du superviseur sont bien établies, on sait peu de choses sur les répercussions d’une demande active de soutien social à un superviseur, mais sans réponse. Notre recherche examine ce phénomène, appelé soutien sans réponse.
While the consequences of not having access to supervisor support have been well established, little is known about the repercussions of actively asking a supervisor for social support but failing to receive it. Our research examines this phenomenon, termed unanswered support. Drawing from Self-Determination Theory, we expected that lower need satisfaction would mediate the negative relationship between unanswered support and its predicted outcomes (well-being, performance, and relational outcomes). We also expected that attributions for the lack of support would moderate these indirect effects.