Is it me or us? The impact of individual and collective participation on work engagement and burnout in a cluster-randomized organisational intervention

Source avec lien : Work & Stress, (Prépublication), . 10.1080/02678373.2021.1889072

La participation est généralement recommandée lors de la mise en œuvre d’interventions organisationnelles. Cependant, la compréhension du fonctionnement de la participation reste peu étudiée. Dans le cadre d’une intervention contrôlée, randomisée en grappes, utilisant un modèle de contrôle sur liste d’attente, nous avons cherché à savoir si les perceptions de la participation individuelle ou collective avaient le plus grand impact sur les résultats d’une intervention organisationnelle participative, l’engagement au travail et l’épuisement professionnel.

Participation is generally recommended when implementing organisational interventions, however, understanding how participation works remains understudied. In a cluster-randomised, controlled intervention employing a wait-list control design, we explore whether perceptions of individual or collective participation had the greatest impact on a participatory organisational intervention’s outcomes; work engagement and burnout. We conducted the study in the Danish postal service (N = 330). Using multi-level analyses, we found that perceptions of individual participation predicted improvements in work engagement and reductions in burnout post-intervention, however, these relationships became non-significant after including perceptions of being part of a collective participatory process in the model. Our findings add to the understanding of the role participation and in particular, perceptions of a collective participatory intervention process, plays in ensuring interventions achieve their intended outcomes.

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