Assessing the Association Between Emotional Labor and Presenteeism Among Nurses in Korea: Cross-sectional Study Using the 4th Korean Working Conditions Survey

Source avec lien : Safety and Health at Work, , décembre 2019. 10.1016/j.shaw.2019.12.002

Le présentéisme est devenu une question importante liée à la santé et a été étudié dans divers groupes professionnels. Cette étude examine la relation entre le travail émotionnel et le présentéisme chez les infirmières en République de Corée.

Background Presenteeism has emerged as an important health-related issue and has been studied in a variety of occupation groups. This study examines the relationship between emotional labor and presenteeism in nurses in Republic of Korea. Methods As a cross-sectional study, our study was conducted on 328 female nurses participating in the fourth Korean Working Conditions Survey (2015). Nurses were identified by the Korean Industry Classification Code. Multivariable logistic regression analysis was performed to explore the association between emotional labor and presenteeism. Results Female nurses who always or sometimes hide their emotions in the workplace were found to have a high risk for presenteeism compared with female nurses who rarely hide their emotions in the workplace {odds ratio [OR] = 2.40 [95% confidence interval (CI) 1.04–5.54]; OR = 4.12 [95% CI 1.72–9.84], respectively}. Furthermore, the risk of presenteeism was higher in nurses who sometimes engaged with complaining customers compared with nurses who rarely did so, but it lacked statistical significance. Conclusion Presenteeism in nurses can cause various negative secondary effects; therefore, an alternative should be sought to mediate nurses’ emotional labor to prevent presenteeism.

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